Mahogany is the trading name of the company Mahogany Intimates and Organics Ltd. For contact details you can find the information here
Personal details and data processing
In order to offer you a good and personal service, We need some information from you. We ask you to enter this data because this is necessary for us to be able to process the order properly, this is not possible without your data. When you place an order with us, the following information is collected:
This is data that you enter yourself during the ordering or registration process:
- Zip Code
- Email address
- Date of birth
We use this information to process your order and deliver the package to you as quickly as possible. Your email address is required to send the order confirmation, so that you are always in possession of proof of your order. The email address is also used to communicate with you about your order. Your email address is not used for marketing purposes.
When registering payment details we only note the total amount and your payment method (MasterCard, VISA, On account or a transfer via Bank). Of course, bank details are not stored and every payment option is secure.
Traffic data can consist of registering an IP address *, installing a cookie *, registering click behavior and analyzing your navigation on our website.
With the traffic data we analyze the surfing behavior of our visitors. We look at how the navigation is used, which pages are visited and which products are ordered, so that we can improve the user-friendliness, functionality and content of our website.
* An IP address is an Internet Protocol address that refers to a unique destination on the Internet. This may mean that in some cases it can be traced directly to the visitor’s computer. This information is essential to send the pages to the right computer via the Internet.
** A cookie is a collection of data, a registration file, that a website transfers to the hard disk of a computer for storing. Although a cookie does not identify the visitor, it does identify the computer. Our website installs a cookie to link the products you have ordered to your computer (this way your shopping cart will only be visible to you). To see which cookies are placed on our website, you can view our cookie page.
Goals and data processing
Below is indicated for which purpose (s) Mahogany collects data. Mahogany has the following specified goals when processing your data:
Mahogany processes identity data for administrative purposes such as:
- processing your order
- the delivery of your order to your chosen delivery address
Mahogany processes payment information for administrative purposes, namely:
- the payment of your order
- Mahogany processes Traffic data for communication purposes, such as:
- promoting the user-friendliness of the website
Link through our website
The Mahogany website may contain third-party advertisements or links to other websites that are not under Mahogany control. Mahogany is in no way responsible for the content or compliance with the privacy rules by the operators of the websites concerned. Including links to other websites also does not imply approval of Mahogany with regard to the content of such websites.
The online payment options are secured. The pages are protected with SSL, which means that your data is sent encrypted and it is impossible for third parties to see your (credit card) data. You can check the security by clicking the right button on your computer mouse on the payment page and choosing ‘Properties’. You now get a window with the connection information. At ‘Connection’ it is stated that it is an SSL connection. Your credit card details, such as the number and expiry date, will of course not be saved.
Period of storage
To be able to offer our services as well as possible, we store the information that you enter. The data is stored during the period that you have an account with us.
Origin of data
The data that Mahogany processes are obtained from visitors and customers, which are provided by the visitor via the order form.
Provision of data
Mahogany is trading name for Mahogany Intimates and Organics Ltd. Your data can be shared by us within the various domains. We do this if this is needed for the smoothest possible handling of your order.
Mahogany provides your data to a limited circle of third parties who process the data for administrative purposes:
- Payment providers: for processing payment transactions, we provide your data, depending on the payment method, to Paystack, Stripe
- Transporters: to send your package, we transfer your address details to the carrier of your package: DHL or GIG.
- Data analysis: in order to continuously improve our website, we can pass on data to parties with whom we perform data analysis (including Google Analytics).
- Sales tracking: in order to pay rewards to certain parties for making transactions, we also provide data to marketing channels in some cases (including Meta, Google AdWords).
- Email Marketing: If you sign up for the newsletter, your information will be shared with Mailchimp
Rights of visitors and our clients
As a visitor or customer of our website you have the right to contact our E-commerce department with the request to inform you whether our organization is processing your data. The E-commerce department will inform you in writing within four weeks of the request which data is being processed, for what purposes this data is being processed, how long the data will be stored or on the basis of which criteria this will happen and where this data comes from, to whom they are provided and for what purposes this is done.
If it is clear that we process your personal data and which data this is, you have a number of options, which are mentioned below.
If the data turns out to be factually incorrect, unnecessary or incomplete, you can submit a request for rectification to us; we will then correct, supplement or block your data as quickly as possible.
You can also submit a request for data change. We then check whether your data must indeed be deleted. We do this on the basis of all applicable privacy legislation. If it appears that you are entitled to this, we will delete your data as soon as possible.
You can also make a request to limit the processing. This means that your personal data is only temporarily stored, and is not further processed. You can make such a request, for example, if you believe that we are processing incorrect personal data about you, or if you do not want your data to be deleted. We then check whether you are entitled to a limitation of the processing. We do this on the basis of all applicable privacy legislation. If the possible restriction of personal data is later removed by us, you will always be notified.
You can submit all of the above requests by contacting our E-commerce department.
If you no longer wish to receive our newsletter, you can notify us by email or unsubscribe via the unsubscribe link in the newsletter.
If you have any complaints about the way we handle your data, please let us know so we can get started.
The persons acting under the authority of the controller, as well as the controller himself and those who have access to personal data, are obliged to maintain the confidentiality of the personal data of which they take cognizance, except insofar as they are required by law or regulation to make statements.
To prevent unauthorized access to your personal data, Mahogany has taken various security measures, including measures against unauthorized access, unauthorized use, unauthorized alteration, unlawful and unintended destruction and unintended loss.